Frequently Asked Questions
Your guide to shopping the best tech in Egypt
What is the standard delivery timeframe within Egypt?
Orders within Cairo and Giza are typically delivered within 24-48 hours. For other governorates, delivery usually takes 3-5 business days depending on your location.
Does Compumarts offer a warranty on electronic devices?
Yes, all our products come with a standard 12-month local agent warranty against manufacturing defects. Some specific components may offer extended international warranties.
What payment methods do you accept?
We accept Cash on Delivery (COD), credit/debit card payments via our secure online portal, and various installment plans through partners like ValU, Aman, and Forsa.
Can I return a product if I change my mind?
You can return any product within 14 days of purchase, provided it is in its original, unopened packaging with all seals intact, in accordance with the Egyptian Consumer Protection Law.
Are the products sold on Compumarts genuine?
Absolutely. Compumarts Egypt only sources products from authorized distributors and official brand partners to ensure 100% authenticity and quality for every item.
Do you provide technical support for high-end PC builds?
Yes, we have a dedicated technical team to assist with component compatibility, assembly services, and troubleshooting for all gaming and professional workstations.